Understanding the challenges of families with children or young people with special needs

As part of the Transforming SEND services agenda, we want to help make things quicker and easier for people whose lives are already complex enough.

We started by speaking to 27 parents of children with SEND to gain a vital understanding of the challenges they face.

Actually, we didn't want to talk – we just wanted to listen.

With over 27 hours of transcribed recordings we took everything we had learnt and set about finding themes in the discussions. A few topics stood out clearly as issues which were affecting a majority of parents.

Find out here what they said.

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