Who's who

Support Groups/Organisations

0-25 Together Team

Contact: 0-25_Central@hertfordshire.gov.uk

Telephone: 01438 844660 (For all area teams)

Head of 0-25 Together,  Andy Lawrence

Service Managers: Nicola Alston and Daniel Toth

CYP SEND Brokerage Team

Telephone: 01438 844254


The Brokerage team organise care packages for children and young people receiving services through 0-25 Together Service following an assessment of need. The team also provides a community navigation service for families open to the 0-25 Together Service, supporting children & young people to access opportunities and be included in their community.

Team Manager: Hazel Yabsley

Brokerage & Commissioning Manager: Paul Mitchell

Service Provision Officers: Kim Coombes, Lauren Walker, Louisa Cannon, Mike Owen, Sabit Jakupovic

Service Provision Administrative Assistants: Charlotte Healy, 1 vacant post

0-25 Commissioning

Telephone: 01438 845433

Head of 0-25 Commissioning: Patricia Walker

Senior Commissioning Manager: Andrew Knox

Commissioning Manager: Julie Reddish

Commissioning and Monitoring Officer (Maternity cover): Berri Sandford

Commissioning and Monitoring Officer: Fiona Hutton (on maternity leave)

Families First 

Helpdesk email: For support with the Early Help Module (EHM) system for Hertfordshire

Contact: familiesfirstassessment@hertfordshire.gov.uk  or visit the portal at www.hertfordshire.gov.uk/familiesfirst

Telephone: 0300 123 4043

Area teams:

Dacorum and St Albans -  Telephone: 01442 453842

East Herts and Broxbourne - Telephone 01992 555024

Stevenage and North Herts -  Telephone: 01438 843 660

Watford and Three Rivers - Telephone: 0208 4285434

Welwyn Hatfield and Hertsmere - Telephone: 01438 845000

Head of Service, Early Help and Intensive Family Support: Jackie Clementson

Operations Manager, Early Help and Intensive Family Support: Karen Dorney

YC Hertfordshire Learning Difficulties and Disabilities Team (LDD)

Offers young people with LDD aged 13-25 impartial information, advice and guidance on their post-16 options such as further education, training, employment and independent living.

YC Hertfordshire LDD Team Manager - Tracy Noble

Contact: YC.LDD@hertfordshire.gov.uk 

Telephone: 0300 123 7538

Head of Service for Young People - Andy Manson

SEND Support

SEND Information, advice and support service (SEND IASS)

Contact: SENDIASS@hertfordshire.gov.uk    Telephone: 01992 555847 

Manager : Karen Edwards

Integrated Services for Learning (ISL)

Area Leads:

North Herts & Stevenage

Area manager + county lead for statutory SEND: Sally Glossop


East Herts, Broxbourne, Welwyn & Hatfield

ISL Area manager (Interim): Adam Hayes


St. Albans & Dacorum

SEND Specialist, Advice and Support: Silvia Hundal


Watford, Three Rivers & Hertsmere

Area manager + county lead for Access and Inclusion : Richard Woodard


Family Services Commissioning

Contact: localoffer@hertfordshire.gov.uk

Development and Commissioning Managers: Alex Brace / Jennifer Roissetter

Editor: HAND SEND News: Project Manager, Dee de Bruin